{"id":24541,"date":"2019-12-27T17:43:05","date_gmt":"2019-12-27T21:43:05","guid":{"rendered":"http:\/\/henrypayne.com\/?p=24541"},"modified":"2019-12-27T17:43:05","modified_gmt":"2019-12-27T21:43:05","slug":"driverless-robots-in-ann-arbor-seek-piece-of-food-delivery-pie","status":"publish","type":"post","link":"https:\/\/henrypayne.com\/index.php\/2019\/12\/driverless-robots-in-ann-arbor-seek-piece-of-food-delivery-pie","title":{"rendered":"Driverless robots in Ann Arbor seek piece of food-delivery pie"},"content":{"rendered":"<p><div align=\"left\"><img decoding=\"async\" src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/69b8aead-7175-46f0-a3c5-00f67724e26c-me_Refraction_photo_assignment_10.JPG?width=540&amp;height=&amp;fit=bounds&amp;auto=webp\" alt=\"Refraction's REV 1 autonomous food delivery vehicle makes its way down Fourth Street in downtown Ann Arbor, bound for Miss Kim restaurant in Kerrytown to pick up a food order.\" \/><\/p>\n<\/div><p>Refraction&#8217;s REV 1 autonomous food delivery vehicle makes its way down Fourth Street in downtown Ann Arbor, bound for Miss Kim restaurant in Kerrytown to pick up a food order.\u00a0<span class=\"credit\">(Photo: Lon Horwedel, Special to The Detroit News)<\/span><\/p>\n<p class=\"speakable-p-1 p-text\"><em>Ann Arbor<\/em>\u00a0\u2014 Self-driving autos\u00a0hold enormous promise for ride-hailing services\u00a0and commercial transportation.<\/p>\n<p class=\"speakable-p-2 p-text\">But the first autonomous vehicle\u00a0you see in practical use might bring you lunch.<\/p>\n<p class=\"p-text\">The REV, an autonomous robot made by Refraction AI, will begin making\u00a0meal deliveries from four restaurants to a test group of 300 customers in downtown Ann Arbor beginning Jan. 3. Five feet tall, with three wheels and a fuselage like an oversized bike helmet, the 100-pound REV promises food drops for half the cost of existing delivery services like Grubhub, EatStreet and DoorDash.<\/p>\n<p class=\"p-text\">If successful, REV could begin the transformation of downtowns into &#8220;Blade Runner&#8221;-like metropolises populated by wee bots hustling meal, grocery and document deliveries along byways at 15 mph.<\/p>\n<p class=\"p-text\">\u201cWe want to get autonomous vehicles on the road in a way that\u2019s safe,\u201d Refraction AI CEO\u00a0 Matthew Johnson-Roberson said at the company&#8217;s headquarters in downtown Ann Arbor.\u00a0\u201cOur biggest focus is dense, urban areas. At (these) speeds, it\u2019s a safe proposition.\u201d<\/p>\n<p class=\"p-text\">The REV program slots in a growing ecosystem of robotic delivery vehicles. Small bots from San Francisco-based Starship can be found on about 15 college campuses making food deliveries, while California start-up Nuro employs car-sized, 2,500-pound grocery delivery vehicles in the Scottsdale and\u00a0Houston\u00a0suburbs.<\/p>\n<p class=\"p-text\">These robot companies share business models that Uber and Lyft taxi services are ultimately predicated on: remove the driver and reduce transportation costs dramatically. In the case of REV, that means Refraction only charges restaurants 10-15% of an order, compared to the 30-35% that&#8217;s typical of\u00a0its human-piloted delivery competition.<\/p>\n<p class=\"p-text\">\u201cGrubhub costs are unaffordable to us,\u201d said Ji Hye Kim, proprietor of the\u00a0Miss Kim restaurant Ann Arbor, one of the restaurants participating in Refraction\u2019s rollout. \u201cSuch services are basically just for marketing.\u201d<\/p>\n<p class=\"p-text\">Says Johnson-Roberson, who co-founded the company with fellow University of Michigan faculty member\u00a0Ram Vasudevan:\u00a0\u201cWe want to build something that makes the economics work. We\u2019re using affordable hardware. We\u2019re not spending Bentley money to drive around your tacos.\u201d<\/p>\n<p class=\"p-text\">The Detroit News followed a demonstration run of REV-1 (shorthand for the first-model Refraction Electric Vehicle) around downtown Ann Arbor on a snowy, frigid day where a customer (a Refraction\u00a0employee) ordered food from Miss Kim about a quarter-mile away.<\/p>\n<p class=\"p-text\">Orders are made via phone app. Then REVs are dispatched from their \u201cnest\u201d at Refraction headquarters. Deliveries will be made in 30 minutes within a 2-mile radius from four restaurants including Miss Kim, Belly Deli,\u00a0Tios Mexican Cafe and Chow Asian Street Food.\u00a0Refraction\u2019s service will debut with five vehicles making runs from 11 a.m. to 6 p.m., with a goal of saturating Ann Arbor with 35 bots.<\/p>\n<div id=\"module-position-SW60_qeVPLs\" class=\"story-asset image-asset\">\n<aside class=\"wide single-photo\"><div align=\"left\"><img decoding=\"async\" src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/8a4dd4de-307c-4765-a74e-6e299cb2bc6a-me_Refraction_photo.JPG?width=540&amp;height=&amp;fit=bounds&amp;auto=webp\" alt=\"Just 30 inches wide, the REV-1 navigates streets as a bicyclist would \u2014 using bike lanes or hugging curbs and parked cars.\" width=\"540\" data-mycapture-src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/8a4dd4de-307c-4765-a74e-6e299cb2bc6a-me_Refraction_photo.JPG\" data-mycapture-sm-src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/8a4dd4de-307c-4765-a74e-6e299cb2bc6a-me_Refraction_photo.JPG\" \/>Just 30 inches wide, the REV-1 navigates streets as a bicyclist would \u2014 using bike lanes or hugging curbs and parked cars.\u00a0<span class=\"credit\">(Photo: Lon Horwedel, Special to The Detroit News)<\/span><\/p>\n<\/div><\/aside>\n<div class=\"clearfix\"><\/div>\n<\/div>\n<p class=\"p-text\">Just 30 inches wide, the REV-1 navigated city streets as a bicyclist would \u2014 using bike lanes where possible, or hugging curbs and parked cars. Sidewalks are off-limits. Much of REV&#8217;s delivery model is built around the e-bike ecosystem that has become commonplace in U.S.\u00a0cities.<\/p>\n<p class=\"p-text\">\u201cEighty-ninety percent of our travel is not in a bike lane. We travel in the margin of the road,\u201d said Johnson-Roberson, 36. \u201cThe biggest problem we face is a car door opening on us \u2014\u00a0just like a bicyclist. Small pets are a real tough problem \u2014\u00a0and squirrels.\u201d<\/p>\n<p class=\"p-text\">REV pulled up to Miss Kim to pick up its package. Kim emerged with two bags and entered a code on the REV keypad. A side-door popped open,\u00a0exposing the pod\u2019s 16-cubic-feet belly which can hold four or five\u00a0delivery bags. Pausing for a crossing pedestrian, the REV pulled out of the parking lot and\u00a0trundled down Fourth Avenue toward\u00a0its destination.<\/p>\n<p class=\"p-text\">The pod was not immune from road rage;\u00a0one commuter yelled at it to get out of the way in Miss Kim\u2019s narrow parking lot. Refraction AI\u00a0teleoperators monitored it remotely, ready to take control should issues arise. Case in point: Ann Arbor\u2019s busy transit center where heavy pedestrian traffic can stymie REV\u2019s route.<\/p>\n<p class=\"p-text\">But armed with two lidar laser sensors\u00a0as well as a cloak of cameras, radar and ultrasound sensors, the robot is capable of negotiating\u00a0streets in any climate \u2014 including this wintry, 19-degree Michigan day.<\/p>\n<p class=\"p-text\">Upon arrival at its destination, REV alerted the customer via the app to come and extract their order.<\/p>\n<p class=\"p-text\">Johnson-Roberson says that the challenges of Michigan roads are essential to training REV for national markets: \u201cOur approach is the potholes are so bad \u2014\u00a0we are building a vehicle robust enough that it can hit them and keep moving. During the big (November snow) storm, we were out every day &#8230;\u00a0because you\u2019re not going to get scalability without dealing with winter.\u201d<\/p>\n<p class=\"p-text\">Refraction plans to expand to Boston in 2020 as well as Madison, Wisconsin and Palo Alto, California.<\/p>\n<p class=\"p-text\">\u201cWe want to do Detroit as well.\u00a0We\u2019re thinking Corktown where Ford wants to have its mobility hub. That\u2019s going to be a great place to operate,\u201d Johnson-Roberson said.<\/p>\n<p class=\"p-text\">While Google put autonomy on the map in 2015 with its marshmallow-shaped Google car, Refraction AI is evidence of the large role the Midwest plays in the autonomous industry.<\/p>\n<p class=\"p-text\">REV is assembled by Roush Industries in Livonia at an affordable $4,000. Roush also built the Google car. The robot was designed\u00a0\u2014\u00a0including a\u00a0full-scale clay model\u00a0\u2014 by a local auto designer. Refraction\u2019s Ann Arbor team works on electronics and software.<\/p>\n<p class=\"p-text\">\u201cBetween here and Detroit are a host of suppliers, part makers. We\u2019ve had no problem sourcing frames, components, everything we need from the automotive supply chain,\u201d said the CEO whose chief investors are eLab and Trucks Venture Capital.<\/p>\n<p class=\"p-text\">Trained in marine robotics and computer science, Johnson-Roberson\u00a0comes out of Pittsburgh\u2019s heralded Carnegie-Mellon engineering ecosystem that has produced such industry talents as Google car pioneer Chris Urmson (now with Aurora Innovation) and John Bares who runs Uber\u2019s huge autonomous tech center in Pittsburgh.<\/p>\n<p class=\"p-text\">The autonomous ambitions of Google and Uber\u00a0have come under fire from labor activists as a threat to jobs. Ride services employ thousands of \u201cgig economy\u201d drivers, from full-time employees to part-time students looking for extra income.<\/p>\n<div id=\"module-position-SW60_qeXnZ8\" class=\"story-asset image-asset\">\n<aside class=\"single-photo float\"><div align=\"left\"><img decoding=\"async\" src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/df1959d7-8c72-4a35-9548-ac8270352e4e-me_Refraction_photo_assignment_03.JPG?width=180&amp;height=240&amp;fit=bounds&amp;auto=webp\" alt=\"Refraction CEO Matthew Johnson-Robertson, talks about the company's REV 1 autonomous food delivery vehicle prototype that they've been testing in Ann Arbor.\" width=\"180\" data-mycapture-src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/df1959d7-8c72-4a35-9548-ac8270352e4e-me_Refraction_photo_assignment_03.JPG\" data-mycapture-sm-src=\"https:\/\/www.gannett-cdn.com\/presto\/2019\/12\/20\/PDTN\/df1959d7-8c72-4a35-9548-ac8270352e4e-me_Refraction_photo_assignment_03.JPG\" \/>Refraction CEO Matthew Johnson-Robertson, talks about the company&#8217;s REV 1 autonomous food delivery vehicle prototype that they&#8217;ve been testing in Ann Arbor.\u00a0<span class=\"credit\">(Photo: LON HORWEDEL)<\/span><\/p>\n<\/div><\/aside>\n<\/div>\n<p class=\"p-text\">Johnson-Roberson is sensitive to the issue but sees autonomous companies as models for sustainable, higher-paying jobs.<\/p>\n<p class=\"p-text\">\u201c(Gig economy) drivers often wind up making less than minimum wage. They get paid per delivery. They are transient jobs, people don\u2019t like them,\u201d he said. \u201cEveryone at Refraction is a full-time employee or part-time student. Our vision is to have employees get full benefits.\u201d<\/p>\n<p class=\"p-text\">The driverless REVs can go about their chores for up to 12 hours on a single charge\u00a0and then return to their nest to juice up overnight.<\/p>\n<p class=\"p-text\">As the REV program expands nationally to 60 vehicles over the next six to 12 months, Johnson-Roberson says Refraction will quickly grow out of its small, sparse Washington Street offices \u2014 not only to provide space for robots and maintenance but to house teleoperators who monitor REVs going about their business all over the country.<\/p>\n<p class=\"p-text\">Restaurateur Kim is excited about the prospects.<\/p>\n<p class=\"p-text\">\u201cI think the idea\u00a0is super-cool,\u201d she said. \u201cThe robots are cute, but as business owners, their affordability offers us the chance to hire more employees devoted to delivery services because the cheap business model allows us more money to pay our employees.\u201d<\/p>\n<div id=\"module-position-SW60_qfyi0c\" class=\"story-asset image-asset\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Refraction&#8217;s REV 1 autonomous food delivery vehicle makes its way down Fourth Street in downtown Ann Arbor, bound for Miss Kim restaurant in Kerrytown to pick up a food order.\u00a0(Photo: Lon Horwedel, Special to The Detroit News) Ann Arbor\u00a0\u2014 Self-driving autos\u00a0hold enormous promise for ride-hailing services\u00a0and commercial transportation. But the first autonomous vehicle\u00a0you see in [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/posts\/24541"}],"collection":[{"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/comments?post=24541"}],"version-history":[{"count":0,"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/posts\/24541\/revisions"}],"wp:attachment":[{"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/media?parent=24541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/categories?post=24541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/henrypayne.com\/index.php\/wp-json\/wp\/v2\/tags?post=24541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}